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Buyer Protection

Updated over 2 weeks ago

Buy with Confidence

Garage is committed to making transactions safe and transparent. Buyer Protection policies differ depending on whether you’re purchasing equipment or vehicles.

Equipment Purchases

Some equipment purchases qualify for Garage Buyer Protection. Contact Garage Customer Care before you buy to confirm eligibility.

  • If your order doesn’t arrive, has undisclosed damage, or isn’t as described, you may be eligible for a full refund.

  • Issues must be reported within 3 business days of delivery and before you mark the order as “received.”

  • All refunds cover the full purchase price, including shipping and taxes.

Not covered: change of mind, cosmetic issues (like odors), accurately described items, or any transactions made outside of Garage.

Vehicle Purchases

All vehicle sales are final and sold as-is. These are pre-owned vehicles, so some wear is normal. We strongly encourage buyers to do their due diligence before committing to a purchase.

Once purchased, the vehicle is the buyer's responsibility.

Protect Yourself with Due Diligence

We strongly encourage all buyers to inspect the vehicle and verify its condition before purchase. Refer to our guide for best practices: How to make sure an apparatus is right for you before buying

Stay Safe

Keep all communication and transactions within Garage. Purchases made outside of Garage are not protected.

Need Help?

📧 [email protected]
📞 (201) 293-7164
Available 7 days a week.

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