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Overview of the selling process for equipment

A quick guide to what sellers can expect once a sale is created — whether an offer was accepted or the auction closed.

The selling process for equipment:

Your Dedicated Purchase Manager

Every sale on Garage is assigned a dedicated Purchase Manager from our Operations team. They oversee your sale from offer accepted to payout received — coordinating behind the scenes so you don't have to.

You may not hear from them right away, and that's completely normal. Your Purchase Manager will reach out when there's something to flag, a next step to coordinate, or if your seller escrow account needs to be set up. Otherwise, trust that things are moving along and your sale is in good hands.

Seller Escrow Account

Make sure your escrow account is fully set up so you can receive payout when the time comes.

Pickup & Delivery

The payment process is the same for all sales, but delivery varies depending on your item's size. Select the drop-down section that applies to you.

Ships in a Box — small items that can be packaged in a box

Shipping

Once the buyer completes checkout, you'll receive a shipping label to your email. Package your item securely and drop it off at your nearest shipping location at your earliest convenience.

ⓘ If the buyer's order is time-sensitive, they may reach out via Garage chat — please respond promptly!

In-person Pickup

For in-person pickup, Garage will connect you directly with the buyer to coordinate timing and location.

Ships on a crate or pallet — large items that require LTL

Packing, Loading & Pickup

Garage will connect with the buyer to confirm their preferred pickup method and help coordinate logistics. Make sure your item is properly secured to a pallet or crate before pickup.

LTL Shipping

If LTL shipping is being arranged through Garage, the carrier will reach out to coordinate pickup with you once payment has cleared. Loading onto the freight truck is your responsibility.

ⓘ If you'll need a forklift or any special equipment to load, please let Garage know in advance so we can make sure the carrier is prepared. Please note that carriers handle transportation only and will not assist with loading.

In-person Pickup

For in-person pickup, Garage will connect you directly with the buyer to coordinate timing and location.

Getting Paid

Once your item is delivered, our team will reach out to the buyer to confirm receipt. Payout is processed as soon as confirmation is received — typically within the same day of delivery, and no later than 3 business days after. Funds then take 1 business day to land in your connected bank account.

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