Getting started
What does it cost to use Garage?
Listing is free, and we may promote listings to buyers nationwide at no extra cost. For Buy Now listings, there’s a standard 10% success fee on the purchase price. For auctions, there’s a 10% buyer’s premium instead. See How Garage works.
Can I buy from outside the US?
Yes. To create an account, you'll need a US phone number for verification. If you don't have one, contact us, and we'll walk you through your options.
How do I reach Garage?
Email [email protected] or call (888) 379-1249. We're available 9 am– 9 pm ET on weekdays and 10 am– 6 pm ET on weekends.
Buying
How do I contact a seller?
Click Message Seller on the listing page to chat through Garage. Once payment is complete and the Bill of Sale is signed, we'll introduce you to arrange pickup. See Talking with a seller before you buy.
Can I see the item before I buy?
Yes. Schedule a free virtual inspection to tour it with the seller over video, or ask us about an in-person inspection. See Evaluating a listing.
Can I hold a vehicle while I get approval?
Yes. Submitting a deposit or letter of intent reserves the vehicle for you while you wait on board approval, financing or an inspection. Vehicles often sell quickly, so we recommend submitting one as soon as you're ready. Deposits are non-refundable. See Making an offer.
Is delivery included in the price?
Only if it shows up as an option at checkout. We offer parcel, LTL and freight shipping, so if you need a quote, just let us know! For larger items, you can also arrange your own pickup.
How do I pay my invoice?
Pay by ACH, wire, or check from your invoice link. See Paying your invoice.
Selling
What can I sell?
Garage is the marketplace for surplus assets, from large, hard-to-move vehicles to smaller equipment. Not sure if your item fits? Contact us and we’ll take a look! See What you can sell.
Why is my listing still pending?
We review every new listing to keep the marketplace accurate, usually within a day. If yours is taking longer, we're happy to check on it.
How should I price my item?
Our free appraisal tool suggests a range based on real sales. The final price is always yours to set.
How do I take down my listing?
You can mark your listing sold or remove it on your seller dashboard. See Managing your listing.
When do I get paid?
Your payout is on its way once the item is in the buyer's hands. For equipment, that's within 3 business days after delivery. For apparatus, it's within 1 business day after the buyer has received the vehicle and clean title. See Getting paid as a seller.
How do I ship equipment?
We'll email you a prepaid shipping label. Pack the item securely and drop it off. See Shipping equipment.
Need help?
Our team is happy to assist. Email [email protected] or call (888) 379-1249.