Equipment sales move quickly, and we'll keep both sides updated by email along the way.
Step by step
Buyer checks out and pays for the item and shipping.
Seller gets a prepaid shipping label by email. It includes up to $100 of shipping protection.
Seller ships within 3 business days. Pack it securely and drop it off. See Shipping equipment.
Item is delivered. The buyer has 3 business days to let us know about any problems. See Buyer Protection.
Seller gets paid within 3 business days after delivery.
Shipping large items
Items on a pallet or crate ship by freight truck. Here's what to expect:
Sellers: secure the item to a pallet or crate. The seller handles loading, so let us know ahead of time if you'll need a forklift.
Buyers: lift gate service is included, and the buyer handles unloading. If the item won't fit on a lift gate, let us know right away.
Timing: freight trucks carry several loads, so delivery can take a little longer. Tell us early if the order is time-sensitive.
Pick up
Prefer to pick it up? Message the seller before you buy. If they agree, let us know, and we'll connect you once payment clears.
Buyers: before you check out
Read the full description and look through every photo.
Buying from a listing with several items? Make sure you've picked the right ones at the right price.
Need it by a certain date? Message the seller first, since items ship straight from them.
Related articles
Shipping equipment
Getting paid as a seller
Need help?
Questions? We're here to help. Email [email protected] or call (888) 379-1249.